Last updated: September 15, 2026
Grimmsmall ships to the contiguous United States only. This means the 48 contiguous states. We do not ship to Alaska, Hawaii, U.S. territories, international addresses, or APO/FPO/DPO addresses. Orders are processed and shipped from 631 E Park Rd, Oregon, IL 61061, United States.
Order Cutoff and Processing
| Item | Details |
|---|---|
| Order cutoff time | 2:00 PM Central Time, Monday–Friday |
| Orders placed before cutoff | Enter processing on the same business day |
| Orders placed after cutoff | Enter processing on the next business day |
| Processing time | 1–2 business days |
| Weekend and federal holiday handling | We do not process or ship orders on weekends or federal holidays |
Shipping Time and Total Delivery Time
| Shipping Detail | Details |
|---|---|
| Carrier options | UPS, FedEx, or USPS |
| Shipping cost | Free |
| Transit time | 3–5 business days |
| Total delivery time | 4–7 business days |
| Total delivery time calculation | Processing time (1–2 business days) + transit time (3–5 business days) = 4–7 business days |
| Tracking | Tracking information is sent by email when available |
The total delivery time starts after your order is placed. It does not include weekends or federal holidays. For example, an order placed before 2:00 PM CT on a Monday with 1 business day of processing and 3 business days of transit has a total delivery time of 4 business days. An order placed after 2:00 PM CT on a Friday begins processing on the next business day.
Delivery Address
Enter a complete and accurate shipping address at checkout. If an address is incomplete or incorrect, contact us as soon as possible at info@grimmsmall.com. If the order has not shipped, we update the address. If the order has shipped, the carrier’s delivery rules apply.
Inspect your package when it arrives. If the outer box is damaged, keep the packaging and contact us within 30 calendar days of delivery. Wooden toys and furniture can have natural variations in grain, color, and finish. Keep all small parts, puzzle pieces, and hardware with the packaging until you have checked the item.
If tracking shows that the package was delivered but you did not receive it, contact us within 7 calendar days of the delivery scan. We review the tracking details with the carrier. If the carrier confirms a delivery issue, we provide the next steps.
Returns and Free Shipping
Shipping is free for all orders within the contiguous United States. Returns are also free. There are no restocking fees and no reset fees. For return details, see our Return & Refund Policy.
Contact for Shipping Questions
Email: info@grimmsmall.com
Phone: +1 815-677-7468
Hours: Monday–Friday, 9:00 AM–6:00 PM CT
Address: 631 E Park Rd, Oregon, IL 61061, United States