Last updated: September 15, 2026

Grimmsmall accepts Visa, MasterCard, and PayPal. The checkout page shows the total amount before you place the order. Shipping is free. Returns are free. We do not add hidden fees after checkout. We do not charge restocking fees or reset fees.

Payment DetailInformation
Accepted payment methodsVisa, MasterCard, PayPal
Shipping costFree
Return shipping costFree
Restocking feeNone
Reset feeNone
Hidden fees after checkoutNone
Refund methodOriginal payment method
Refund processing time1–2 business days after we receive the return
Refund posting time7–10 business days after processing, depending on your bank or payment provider

Payment Processing

Payment is processed through Visa, MasterCard, or PayPal when you place your order. If an item is unavailable, we cancel the item or the order and refund the amount to the original payment method.

Failed Payments

If a payment fails, the order is not processed. You can place the order again with a different payment method. If your payment method was charged but the order was not accepted, contact us at info@grimmsmall.com and we review the transaction.

Payment Security

Payment processing is handled by Visa, MasterCard, and PayPal. We do not store full card numbers on our servers. If you have a payment security question, contact your payment provider or email us at info@grimmsmall.com.

Contact for Payment Questions

Email: info@grimmsmall.com
Phone: +1 815-677-7468
Hours: Monday–Friday, 9:00 AM–6:00 PM CT
Address: 631 E Park Rd, Oregon, IL 61061, United States