Last updated: September 15, 2026

Grimmsmall respects your privacy. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and what choices you have. This policy applies to Grimmsmall.com.

1. Data Controller

Grimmsmall
631 E Park Rd, Oregon, IL 61061, United States
Email: info@grimmsmall.com
Phone: +1 815-677-7468

2. Information We Collect

We collect the following information when you use our website or place an order:

  • Contact details: name, email address, phone number, shipping address, and billing address.
  • Order details: products purchased, order number, order date, delivery status, returns, and refunds.
  • Payment details: payment method, transaction ID, and payment status. Visa, MasterCard, and PayPal process payments. We do not store full card numbers on our servers.
  • Device and website data: IP address, browser type, device type, pages visited, and referral source.
  • Cookie data: essential cookies, analytics cookies, and marketing cookies where you give consent.

3. How We Use Information

We use personal information to:

  • Process and ship orders.
  • Send order confirmations, shipping updates, and delivery tracking.
  • Handle returns, refunds, and exchanges.
  • Respond to customer service requests.
  • Detect and prevent fraud, misuse, and unauthorized transactions.
  • Improve our website, product pages, and checkout process.
  • Send marketing emails when you opt in. You can unsubscribe at any time.
  • Meet legal, accounting, and record-keeping obligations.

4. Legal Bases for Processing

For customers in the European Economic Area, the United Kingdom, and Switzerland, we process personal information under these legal bases:

  • Contract: to process and deliver your order.
  • Legal obligation: to keep required business records.
  • Legitimate interests: to prevent fraud, secure the website, and improve our services.
  • Consent: to send marketing emails and to use non-essential cookies.

5. Sharing Information

We share information with service providers that help us run our business:

  • Payment processors and card networks, including Visa, MasterCard, and PayPal.
  • Shipping carriers, including UPS, FedEx, and USPS.
  • Email and customer support providers.
  • Website hosting, analytics, and security providers.
  • Professional advisers, when required.

We do not sell personal information. We share information only when needed to provide services, comply with the law, or protect our rights.

6. Cookies

We use cookies and similar tools to keep your cart working, remember your preferences, measure website traffic, and support marketing. You can manage cookies in your browser settings. If you disable essential cookies, checkout and cart features do not work.

7. Data Retention

We keep order and customer records for as long as needed to fulfill orders, handle returns, prevent fraud, meet legal obligations, and resolve disputes. When records are no longer needed, we delete or anonymize them.

8. Your Rights

Depending on where you live, you have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate personal information.
  • Delete personal information.
  • Restrict or object to certain processing.
  • Receive a portable copy of your information.
  • Withdraw consent for marketing or cookies.
  • Not be discriminated against for exercising your privacy rights.

California residents have rights under the CCPA, including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.

To exercise your rights, email info@grimmsmall.com. We verify your request and respond within the time required by law.

9. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 provided personal information, contact us and we delete it.

10. International Transfers

Grimmsmall operates in the United States. If you access our website from outside the United States, your information is processed in the United States. We use appropriate safeguards when required by law.

11. Security

We use administrative, technical, and physical safeguards to protect personal information. No online system is completely secure. Contact us if you believe your account or information has been compromised.

12. Changes to This Policy

We update this Privacy Policy when our practices or legal requirements change. The date at the top of this page shows the latest update.

13. Contact

Email: info@grimmsmall.com
Phone: +1 815-677-7468
Hours: Monday–Friday, 9:00 AM–6:00 PM CT
Address: 631 E Park Rd, Oregon, IL 61061, United States